Connect production data
Install the snippet, confirm events and recordings, and review privacy controls.
Pricing
Start with a 60-day hosted pilot.
Explore Hymetry with real production data before you pay. The hosted pilot starts when your first production data is received, includes enough time for a baseline and comparison period, and moves to a paid plan only from day 61.
No credit card required. Usage guardrails apply during the pilot.
Hosted pilot
Enough time to see baseline and change.
A short trial often ends before a B2B team has enough production behavior to evaluate analytics. Hymetry's hosted pilot gives teams time to set up capture, review the baseline, and compare what changed.
First value review
Review early visits, pages, companies, users, and session context.
Baseline report
Understand the first month of product usage, adoption, and friction signals.
Comparison report
Compare the second month against baseline and decide whether Hymetry is useful enough to keep.
Paid plan begins
Move to the right plan or pause hosted ingestion. No retroactive charge for the pilot.
The pilot starts when your first production data is received, not when an account is created.
The hosted pilot includes guided setup review for one primary production project by default. Additional project reviews are available by request.
Hosted plans
Simple plans for B2B product teams.
Every hosted plan includes Pages, Companies, Users, Visits, AI Insights, Privacy Controls, unlimited seats, unlimited projects in one workspace, and soft usage limits. Plans are monthly prices, invoiced quarterly.
Starter
$149/mo
Invoiced quarterly · $447 / quarter
For early B2B SaaS teams that want hosted analytics and replay without building internal tooling.
- 500K events / month
- 2K session recordings / month
- Unlimited projects in one workspace
- Events and recordings counted across all projects
- 90-day analytics retention
- 30-day replay retention
- Pages, Companies, Users, Visits
- AI Insights and Privacy Controls
- Email support
- Unlimited seats
Best for first production teams.
Growth
Recommended$349/mo
Invoiced quarterly · $1,047 / quarter
For growing product and success teams that need account-level adoption, user insights, replay context, and longer analytics history.
- 2M events / month
- 10K session recordings / month
- Unlimited projects in one workspace
- Events and recordings counted across all projects
- 12-month analytics retention
- 90-day replay retention
- Pages, Companies, Users, Visits
- AI Insights and Privacy Controls
- Managed setup review
- Baseline and comparison reviews
- Unlimited seats
The plan most teams should start with after the pilot.
Business
$799/mo
Invoiced quarterly · $2,397 / quarter
For higher-volume B2B products that need more events, more recordings, priority support, and longer replay retention.
- 10M events / month
- 50K session recordings / month
- Unlimited projects in one workspace
- Events and recordings counted across all projects
- 12-month analytics retention
- 180-day replay retention
- Priority support
- Onboarding review
- Privacy configuration review
- Unlimited seats
For larger teams and higher-volume products.
Enterprise
Custom
Custom quote
For teams with procurement, security, compliance, custom retention, high-volume, partner, agency, or own-server deployment requirements.
- Custom events and recordings
- Unlimited / custom workspace structure
- Custom analytics and replay retention
- SSO
- Security review
- Custom volume planning
- Dedicated onboarding
- Own-server installation option
- Priority support package
Use this for SSO, security review, private installation, or multi-client use.
Projects
Separate products without paying per project.
Hymetry works best when teams can separate products, environments, modules, or customer-facing surfaces cleanly. Hosted plans include unlimited projects in one workspace. Usage is counted across the workspace, so events and recordings still stay predictable.
Unlimited projects
Create separate projects for products, environments, modules, or apps without hitting a project-count limit.
Workspace-level usage
Events and session recordings are counted across all projects in the workspace, so pricing stays tied to actual usage.
Setup support is scoped
Project creation is unlimited, but guided setup, implementation review, and support depth depend on the plan.
Standard hosted plans are for one customer organization. Agencies, resellers, and multi-client setups should contact us for a custom plan.
Everything needed to understand adoption, usage, and friction.
Hymetry plans are separated by usage, retention, support, and deployment needs - not by hiding the core product or limiting project creation.
Pages
See product-area adoption, page metrics, flows, actions, and engagement.
Companies
Understand account health, risk, activation, adoption breadth, and expansion opportunities.
Users
Find engaged users, slipping users, power users, peer gaps, and next steps.
Visits
Open session timelines and replay context when a signal needs evidence.
AI Insights
Summarize what changed, why it matters, and what your team should review next.
Privacy Controls
Use built-in filters, masking, ignored elements, and capture scope controls.
Unlimited seats
Invite product, success, research, and account teams without per-seat pricing.
Unlimited projects
Separate products, modules, or environments inside one workspace.
Soft usage limits
No surprise overage bills for short spikes.
Workspace-level usage
Events and recordings are counted across all projects in your workspace.
Usage limits
Soft limits, not surprise bills.
Events and recordings help us keep hosted plans predictable, but Hymetry does not surprise-bill for short spikes. If your usage consistently exceeds your plan, we will help you move to the right tier.
Short spike
We do not automatically bill you for a one-off spike.
Two months above plan
If usage exceeds your plan for two consecutive months, we contact you before changing anything.
Noisy capture
If a project sends excessive low-value events, we help configure sampling, throttling, or capture scope.
Recordings are tracked separately from events because replay storage and processing are different from analytics events.
Creating more projects does not change your plan by itself. Only total workspace usage, retention, support needs, or deployment requirements affect the right tier.
Self-hosted options
Run Hymetry yourself when data custody matters most.
Hosted Hymetry is for teams that want managed infrastructure, setup help, retention, and support. Teams that need to keep data fully inside their own environment can run the open-source version or request a private installation package.
Open-source self-hosted
Free
For teams that want to run Hymetry themselves and keep infrastructure under their own control.
- Self-managed deployment
- Core analytics and recordings
- Customer-managed projects
- Customer-managed events and recordings
- Customer-managed storage and retention
- Community / self-managed support
- No hosted infrastructure cost
Private installation package
Custom
For teams that want Hymetry installed on their own server or infrastructure with implementation support.
- Own-server installation
- Deployment support
- Privacy configuration review
- Volume and retention planning
- Optional support package
- Custom workspace structure
Enterprise deployment
Custom
For teams with SSO, security review, procurement, custom retention, high-volume, or strict infrastructure requirements.
- SSO
- Security review
- Custom retention
- Custom volume
- Dedicated onboarding
- Own-server installation option
Own-server installation is available by request, typically as part of a custom or Enterprise package.
Compare plans.
Choose by volume, retention, support, and deployment requirements.
| Feature | Pilot | Starter | Growth | Business | Enterprise | Open-source |
|---|---|---|---|---|---|---|
| Price | Free | $149/mo | $349/mo | $799/mo | Custom | Free |
| Invoice | None | Quarterly | Quarterly | Quarterly | Custom | None |
| Events / month | Up to 2M | 500K | 2M | 10M | Custom | Customer-managed |
| Recordings / month | Up to 10K | 2K | 10K | 50K | Custom | Customer-managed |
| Projects | Unlimited in one pilot workspace within guardrails | Unlimited in one workspace | Unlimited in one workspace | Unlimited in one workspace | Unlimited / custom | Customer-managed |
| Usage counting | Across all projects | Across all projects | Across all projects | Across all projects | Custom | Customer-managed |
| Analytics retention | Pilot period | 90 days | 12 months | 12 months | Custom | Customer-managed |
| Replay retention | Pilot period | 30 days | 90 days | 180 days | Custom | Customer-managed |
| Pages | Included | Included | Included | Included | Included | Core / self-managed |
| Companies | Included | Included | Included | Included | Included | Core / self-managed |
| Users | Included | Included | Included | Included | Included | Core / self-managed |
| Visits and replay | Included | Included | Included | Included | Included | Included / self-managed |
| AI Insights | Included | Included | Included | Included | Included | Depends on self-hosted setup |
| Privacy Controls | Included | Included | Included | Included | Included | Included |
| Unlimited seats | Included | Included | Included | Included | Included | Customer-managed |
| Managed setup | One primary production project | Basic | Included | Included | Custom | Not included |
| Additional project review | By request | By request | Included by plan scope | Included by plan scope | Custom | Self-managed |
| Priority support | Pilot support | Priority | Custom | Community / self-managed | ||
| SSO | No | No | No | No | Available | Customer-managed |
| Own-server installation | No | No | No | By request | Available | Self-managed |
| Agency / reseller / multi-client use | Custom | Custom | Custom | Custom | Available | Customer-managed |
Building with early B2B teams.
We occasionally work with founding customers who are willing to give feedback, share product requirements, and help shape Hymetry's roadmap.
Available by request for a limited number of early teams.
Pricing questions.
When does the 60-day pilot start?
The hosted pilot starts when your first production data is received, not when an account is created. That gives your team time to complete integration before the evaluation period begins.
Do you require a credit card for the pilot?
No. The hosted pilot does not require a credit card. We activate hosted pilots with usage guardrails so teams can evaluate Hymetry with real product data.
What happens after day 60?
You can move to a paid hosted plan, pause hosted ingestion, or run the open-source version yourself. The first paid invoice begins from day 61. We do not retroactively charge for the pilot. If no payment is received after the pilot, we may delete collected hosted pilot data after more than 10 days without payment.
How are plans invoiced?
Plans are monthly prices, invoiced quarterly by default. Monthly invoices may be available by request for early customers.
What happens if we exceed our usage limit?
Usage limits are soft. We do not surprise-bill for short spikes. If usage exceeds your plan for two consecutive months, we contact you and help move you to the right plan.
What counts as an event?
Events are product interactions captured for analytics, such as page activity, clicks, and other configured product behavior. Very noisy events can be reduced with capture controls, sampling, or throttling.
What counts as a session recording?
A session recording is replay context for a user session. Recordings are tracked separately from analytics events because they have different storage and processing costs.
Do you limit the number of projects?
No. During the hosted pilot, you can create one workspace. Hosted plans include unlimited projects inside one workspace. Events and session recordings are counted across all projects, so teams can separate products, environments, modules, or apps without worrying about project-count limits.
Does setup support cover every project?
Project creation is unlimited, but guided setup and review are scoped by plan. The hosted pilot includes guided review for one primary production project by default, with additional project reviews available by request.
Can agencies or resellers use unlimited projects for many clients?
Standard hosted plans are intended for one customer organization. If you want to use Hymetry across many unrelated end customers, contact us for a custom or partner plan.
Can we self-host Hymetry?
Yes. Teams can run the open-source version themselves. If you need help installing Hymetry on your own server or infrastructure, contact us about a private installation package.
Is own-server installation included in Starter or Growth?
No. Starter and Growth are hosted plans. Own-server installation is available by request, typically as part of a custom or Enterprise package.
Can we keep all data inside our own infrastructure?
Yes, use the open-source self-hosted version or request a private installation package. Hosted Hymetry is managed by Hymetry; self-hosted Hymetry is managed by your team.
Do all hosted plans include Pages, Companies, Users, Visits, AI Insights, and Privacy Controls?
Yes. Hosted plans are primarily separated by usage, retention, support, and deployment needs - not by removing the core product.
Can we get annual pricing?
Yes. Annual upfront pricing is available by request.
Can we create separate projects for staging and production?
Yes. Project creation is unlimited inside one workspace. However, we recommend keeping noisy staging or development traffic controlled with capture scope, sampling, or separate configuration so it does not consume unnecessary usage.
Start with real product data.
Explore the demo project first, then start a hosted pilot when you are ready to evaluate Hymetry with your own product.
No credit card required. First paid invoice starts from day 61.